Privacy Policy

Introduction

Welcome to Maple Lottery. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, or otherwise contact us. The personal information we collect may include:

• Name and contact data (email address, phone number, mailing address)
• Account credentials (username and password)
• Payment information (credit card numbers, banking information)
• Date of birth and government-issued identification
• Gaming preferences and history

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect or receive for the following purposes:

• To facilitate account creation and authentication
• To process your transactions and manage your gaming activities
• To send you marketing and promotional communications
• To respond to your inquiries and provide customer support
• To comply with legal obligations and regulatory requirements
• To prevent fraud and enhance security
• To improve our website and services
• To analyze usage trends and preferences

Sharing Your Information

We may share your information in the following situations:

• With service providers who perform services on our behalf
• With payment processors to facilitate transactions
• With regulatory authorities and law enforcement when required by law
• With affiliated companies within our corporate family
• In connection with a business transfer, merger, or acquisition
• With your consent or at your direction

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data using SSL/TLS technology
• Regular security assessments and audits
• Restricted access to personal information on a need-to-know basis
• Secure data storage and backup systems
• Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your information
• Restriction: Request restriction of processing
• Portability: Request transfer of your information
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our website. For more information about our use of cookies, please refer to our Cookie Policy.

Age Restrictions

Our services are intended for individuals who are 18 years of age or older. We do not knowingly collect information from individuals under 18. If we become aware that we have collected information from someone under 18, we will take steps to delete that information.

International Data Transfers

Your information may be transferred to and processed in countries other than Canada. These countries may have data protection laws that differ from Canadian laws. We take appropriate safeguards to ensure your information receives adequate protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

• Email: [email protected]
• Phone: 1-855-555-0672
• Address: 234 Wellington Street, Ottawa, ON K1A 0A6