Age Verification Required

You must be 18 years or older to access this website.

Maple Lottery is committed to responsible gaming.

Responsible Gaming

Your wellbeing is our priority

Our Commitment

At Maple Lottery, we are committed to promoting responsible gaming and ensuring that lottery playing remains a fun and entertaining activity. We recognize that for some individuals, gaming can become problematic, and we are dedicated to providing resources and tools to help maintain healthy gaming habits.

Play Responsibly

Responsible gaming means playing within your means and maintaining control over your gaming activities. Here are some guidelines to help you play responsibly:

  • Set a budget before you start playing and stick to it
  • Never chase your losses
  • Take regular breaks from playing
  • Never borrow money to play lottery games
  • Keep gaming as entertainment, not a source of income
  • Balance gaming with other activities in your life
  • Be aware of the time you spend gaming

Warning Signs

Gaming becomes problematic when it interferes with your daily life, relationships, or financial stability. Watch for these warning signs:

  • Spending more money than you can afford
  • Spending more time gaming than intended
  • Neglecting work, family, or personal responsibilities
  • Borrowing money to fund your gaming
  • Feeling guilty or anxious about your gaming
  • Lying to others about your gaming activities
  • Using gaming as an escape from problems or stress
  • Chasing losses or trying to win back money

Self-Assessment

Ask yourself these questions to evaluate your gaming habits:

  • Do you spend more time or money on gaming than you intended?
  • Do you feel restless or irritable when trying to cut down on gaming?
  • Have you tried unsuccessfully to control or stop your gaming?
  • Do you think about gaming frequently when not playing?
  • Do you game to escape problems or relieve negative feelings?
  • Have you lied to family or friends about your gaming?
  • Have you jeopardized relationships or opportunities because of gaming?

If you answered yes to several of these questions, you may want to consider seeking help or using our self-exclusion tools.

Tools and Limits

We provide several tools to help you maintain control over your gaming activities:

Deposit Limits

Set daily, weekly, or monthly limits on how much you can deposit into your account. These limits help you stay within your budget.

Time Limits

Set time limits for your gaming sessions. You will receive reminders when your time limit is approaching.

Loss Limits

Set limits on how much you can lose within a specified period. Once you reach your limit, you will not be able to play until the period resets.

Reality Checks

Receive regular reminders about how long you have been playing and how much you have spent.

Self-Exclusion

If you need to take a break from gaming, you can self-exclude your account for a period of your choosing. During this time, you will not be able to access your account or play any games.

Getting Help

If you or someone you know is struggling with problem gambling, help is available. We work with leading organizations dedicated to supporting individuals affected by gambling problems.

Support Organizations

Professional Help

Consider speaking with a mental health professional who specializes in gambling addiction. They can provide personalized strategies and support tailored to your situation.

Protecting Minors

Our services are strictly for adults aged 18 and over. We take the protection of minors seriously:

  • We verify the age of all users during registration
  • We use technology to prevent access by minors
  • We encourage parents to use parental control software
  • We do not market to minors or use content that appeals to children

For Family and Friends

If you are concerned about someone's gaming habits:

  • Express your concerns in a non-judgmental way
  • Encourage them to seek help
  • Offer to support them through the process
  • Seek support for yourself from organizations like Gam-Anon
  • Set healthy boundaries regarding money and time

Our Ongoing Commitment

Maple Lottery continuously works to enhance our responsible gaming measures:

  • Regular staff training on responsible gaming practices
  • Partnerships with leading responsible gaming organizations
  • Research and implementation of new protective technologies
  • Transparent communication about the risks of gaming
  • Support for responsible gaming education and awareness

Contact Us

If you need assistance with responsible gaming tools or have concerns about your gaming, our support team is here to help:

  • Email: [email protected]
  • Phone: 1-855-555-0672
  • Address: 234 Wellington Street, Ottawa, ON K1A 0A6

Remember, asking for help is a sign of strength, not weakness. We are here to support you in maintaining healthy gaming habits.