Terms of Service

Agreement to Terms

By accessing or using Maple Lottery, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using this website.

Eligibility

To use our services, you must meet the following requirements:

• Be at least 18 years of age or the legal age for gambling in your jurisdiction
• Be a resident of Canada
• Provide accurate and complete registration information
• Not be prohibited from gambling by any applicable law
• Not have been previously banned from our platform

Account Registration

When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use
• Not create multiple accounts

Use of Services

Permitted Use

You may use our services for personal entertainment purposes only. You agree not to:

• Use the service for any illegal purpose
• Attempt to manipulate or cheat the system
• Use automated systems or bots
• Interfere with the proper functioning of the website
• Engage in any fraudulent activity
• Harass or abuse other users or staff

Prohibited Activities

The following activities are strictly prohibited:

• Money laundering or other financial crimes
• Collusion with other players
• Use of inside information
• Hacking or attempting to access restricted areas
• Distribution of viruses or harmful code

Gaming Rules

All lottery games are subject to specific rules and regulations. You agree to:

• Play fairly and within the rules of each game
• Accept the decisions made by our system
• Not dispute legitimate game outcomes
• Understand that all sales are final

Payments and Withdrawals

Deposits

When making deposits, you confirm that:

• Funds belong to you and are from legitimate sources
• You are authorized to use the payment method
• All deposit transactions are final

Withdrawals

Withdrawal requests are subject to:

• Identity verification requirements
• Compliance with anti-money laundering regulations
• Processing times of 1-5 business days
• Minimum and maximum withdrawal limits

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Maple Lottery and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.

Limitation of Liability

To the maximum extent permitted by law, Maple Lottery shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services. This includes, but is not limited to, losses from technical failures, unauthorized access, or errors in gameplay.

Responsible Gaming

We are committed to responsible gaming. You agree to:

• Set personal limits on your gaming activity
• Seek help if you believe you have a gambling problem
• Use our self-exclusion tools if needed

For more information, visit our Responsible Gaming page.

Account Suspension and Termination

We reserve the right to suspend or terminate your account if:

• You violate these Terms of Service
• You engage in fraudulent activity
• You request self-exclusion
• Required by law or regulatory authorities

Disputes and Complaints

If you have a dispute or complaint, please contact our customer support team. We will make every effort to resolve the issue fairly and promptly. If you remain unsatisfied, you may escalate the matter to the appropriate regulatory authority.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify you of significant changes by posting a notice on our website or sending you an email. Your continued use of the service after such modifications constitutes acceptance of the updated terms.

Governing Law

These Terms of Service are governed by the laws of Canada and the province of British Columbia. Any disputes arising from these terms shall be resolved in the courts of British Columbia.

Contact Information

For questions about these Terms of Service, contact us:

• Email: [email protected]
• Phone: 1-855-555-0672
• Address: 234 Wellington Street, Ottawa, ON K1A 0A6